Rick Merson
For background and credentials please see linked-in summary at http://www.linkedin.com/in/rickmerson
The Transformational Customer Contact Outsourcing Webcast can be heard at: http://www.blogtalkradio.com/execsintheknow/2011/09/27/transformational-outsourcing-with-rick-merson
The Transformational Customer Contact Outsourcing Webcast can be heard at: http://www.blogtalkradio.com/execsintheknow/2011/09/27/transformational-outsourcing-with-rick-merson